Tag: Consulting

  • Understanding IT Career Paths — Part 2

    USC Norris Cancer Center — one of the early enterprise environments where I supported large-scale infrastructure and user systems during the early days of my IT career.

    Infrastructure in the Real World


    After years of school, sacrifice, and helping people fix computers for free, my first real opportunity in IT finally arrived.

    At the time, I was still attending Los Angeles College full time during the week and Devry Institute of Technology full time on weekends, while raising my children and trying to build a future in technology.

    My first professional role came with a 90-day probation period, where I had to prove I could provide help desk and network support across the Los Angeles area.

    My title was PC/Network Specialist, supporting over 900 users.

    Early infrastructure days at USC. Back then, the datacenter dress code was simple but strict: long-sleeve shirt and tie, even while working with DEC Alpha servers and Windows NT systems. This was where discipline in both technology and professionalism began.

    This was during the early infrastructure era of enterprise computing. Our environment included:

    • Windows NT 3.5 servers
    • DEC Alpha servers
    • Cisco ASA firewall
    • Cisco switches
    • Exchange Server 5.0
    • Windows desktop deployments

    We were operating in what was called a MAN — Multi-Area Network — connecting multiple locations across the region.

    This was infrastructure work in its pure form.


    School, Work, and Discipline

    My schedule during those years was intense.

    Work: 8 AM to 5 PM
    LACC classes: Monday, Wednesday, Friday, and Tuesday/Thursday evenings
    Devry classes: Saturday and Sunday all day

    There was almost no downtime.

    Because I maintained an average 4.4 GPA, I was eventually allowed to attend only midterms and finals for many IT courses, which opened something unexpected.

    Opportunity.


    Consulting Across the Country

    From 1996 to 1998, I began consulting with Korn Ferry International, traveling across the country to help roll out Windows 95 deployments.

    I was sent to:

    • Manhattan, New York
    • Washington, DC
    • Houston, Texas
    • Menlo Park, California
    • Twin Cities, Minnesota

    This was during a time when software piracy was rampant, and companies urgently needed IT professionals to modernize their systems.

    Demand for infrastructure skills was exploding.


    Career Momentum

    Opportunities started coming quickly.

    Southern California Edison made an offer.
    USC matched the pay.

    But in July 1999, GTE (now Verizon) made an offer that was too strong to refuse.

    By December 1999, I was working as a Network Engineer, responsible for infrastructure from Woodland Hills to Camarillo, California.

    That role didn’t last long — not because of failure, but because another opportunity appeared.

    An aerospace company in Carson, California offered me a six-figure salary to manage:

    • Exchange Server 5.5
    • multi-state infrastructure
    • enterprise messaging systems

    Their locations included:

    • Carson, CA
    • Lakewood, CA
    • Tucson, AZ
    • Peekskill, NY
    • Bothell, WA

    I was constantly traveling.

    Week 1 — California
    Week 2 — Arizona
    Week 3 — New York
    Week 4 — Washington

    I was living in the friendly sky.


    The Cost of Success

    During this time, my fourth child was born.

    And that’s when I realized something difficult.

    My career was growing fast — but I was missing time with my family.

    By 2001, I made a decision.

    I stepped away from that life and started my own IT business.

    Not because I didn’t love technology — but because I needed balance.


    What Infrastructure Really Means

    When people ask what the Infrastructure path in IT looks like, this period of my life is the answer.

    It means:

    • supporting systems that must never fail
    • traveling when things break
    • building networks that connect organizations
    • managing communication systems people depend on
    • being on call when nobody else can solve the problem

    Infrastructure is not glamorous — but it is essential.

    And it builds resilience.


    Looking Ahead

    In Part 3, I’ll share what happened after leaving corporate IT in 2001 — when I started my own IT business and discovered a different side of technology and service.

    © 2012–2026 Jet Mariano. All rights reserved.
    For usage terms, please see the Legal Disclaimer.

  • My IT Journey – 2026

    It Wasn’t Easy, But It Was Worth It

    Intro
    From the streets of the Philippines to enterprise systems in the United States, my IT journey has been shaped by work, faith, and persistence.

    If you are starting from nothing, keep going — progress often begins long before anyone notices.


    Early Grit

    At twelve years old, I helped support my family by selling newspapers at midnight, shining shoes, washing dishes, and doing whatever work I could find. I didn’t know what IT was back then. I just knew how to work.


    Early 1990s at All Electronics. Long days, multiple bus rides, and the first spark of curiosity about computers.

    From Survival to Skill

    When I immigrated to the U.S. in 1990, survival came first. I worked warehouse jobs, midnight shifts, and eventually landed a customer service role at All Electronics.

    This photo was taken during that time.

    From 6:30 in the morning until 3 in the afternoon, I answered calls nonstop — sometimes hundreds in a day. Getting to work meant taking multiple buses across the city. After my shift ended, I took another bus to my second job — either working the drive-through at Taco Bell or selling auto parts at O’Reilly in Reseda.

    It was exhausting. But those years built my endurance.

    That computer behind me was just part of my job then. I didn’t know it yet, but it would become the doorway to my future.

    Later, I bought my own computer and started learning the only way I knew how — by breaking it and fixing it over and over again. Windows 3.0, autoexec.bat, and config.sys became my teachers. Night after night, I stayed with problems until they made sense.


    Breakthrough

    No one wanted to hire me without experience, so I created my own. I fixed computers for neighbors and small businesses for free. That’s how I learned.

    In the early days of IT, skills were learned the hard way. There were no structured learning paths — just curiosity, manuals, broken machines, and persistence.

    Eventually, USC took a chance on me — and I made sure I was ready. I supported hundreds of users, worked on migrations, and found my place in IT.

    From USC, new doors opened quickly. I was recruited by GTE — now known as Verizon — and not long after, an aerospace company in Carson offered me a six-figure role. It was a moment that reminded me how far persistence can take you.

    But in 2003, I made a decision that shaped the rest of my career. I left corporate America and built my own IT consulting company.

    The City of West Covina became one of my first major clients — along with firefighters and the police department. USC later brought me back as a senior consultant. Opportunities followed: Microsoft projects, the Claremont Colleges, law firms, American Samoa, and Fortune 500 environments.

    Over time, I expanded the business by hiring developers, engineers, and support staff — building not just systems, but people.


    Back to Corporate America

    The 2008 recession changed everything. It was a time when, as they say, big fish eat small fish. Consulting work slowed, and I knew it was time to pivot again.

    My first step back into corporate America was Payforward, a startup company where I helped migrate infrastructure to Amazon Web Services during the early days of cloud adoption. Working in a startup environment sharpened my ability to move fast, solve problems with limited resources, and adapt quickly.

    From there, I joined The Church of Jesus Christ of Latter-day Saints as a Support Email Engineer — a worldwide organization operating at global scale. It was there that my PowerShell scripting became more refined and reliable. We supported enterprise messaging systems while the organization expanded into Azure and AWS, strengthening both my automation skills and my understanding of cloud infrastructure.

    After that, I moved into the financial sector at City National Bank. That environment introduced me to enterprise-grade infrastructure and security architecture — multiple datacenters, blade server systems, layered “brick-by-brick” firewall protection, application performance monitoring (APM), and the operational discipline required to keep banking systems secure and resilient. It was where infrastructure stopped being just systems and became architecture.

    Later, I joined PIMCO (Pacific Investment Management Company), one of the most demanding global environments I had experienced. Technologies like Citrix VDI, AWS, Azure, and enterprise security platforms such as Duo, CyberArk, Arctic Wolf, Palo Alto, and SIEM monitoring were part of daily operations. Mailboxes could reach sizes close to 1 TB, and migrations happened across global regions — North America (NA), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC).

    Like Payforward, these environments required regular PCI-DSS and HITRUST audits. My PowerShell automation matured even further, and I learned how to operate inside highly regulated financial systems where security, compliance, and reliability were non-negotiable.

    These experiences prepared me for the infrastructure work I continue to do today.


    Where I Am Today

    Today I work as an Infrastructure Engineer in Utah. I automate with PowerShell, document systems, support enterprise infrastructure, and mentor others who are starting their own IT journeys.

    My work now includes provisioning ERP computers into Intune, managing VMware environments, and maintaining a Cisco Meraki network with a 10GB fiber backbone across MDM and multiple IDF locations. I also support Cisco UCS, Fibre Channel connectivity, Veeam backups, end-of-life transitions, Microsoft Defender, and Azure infrastructure.

    Looking back, nothing about this path was easy. But every long bus ride, every second job, and every broken computer taught me something I still use today.

    I didn’t fall into IT. I worked my way into it.

    Everything I document today in my technical notes traces back to those early days of learning by doing.

    © 2012–2026 Jet Mariano. All rights reserved.
    For usage terms, please see the Legal Disclaimer.

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